Panda Free Antivirus offers 24/7 technical support, free of charge to ensure you can resolve all problems affecting your devices. Now, as distance learning has become commonplace, companies are embracing telecommuting, and public agencies adapt to the changes in the way we communicate, there is an even greater need for all our devices to remain connected and operational at all times.

This free remote troubleshooting service, allows you to resolve technical problems thanks to Panda’s team of experts and the support of AnyTech365, who will orient you towards the optimum solution. What’s more, this service can be accessed from any country.

This technical help and support service deals with issues ranging from configuring routers or your social network accounts, to installing and setting up software on your devices. Our specialist technicians can help make sure that all your devices are running as they should be and carry out a free check of basic setup, installation, and connectivity operations.

Increased vigilance

Today, multi-device technology, the Internet of Things (IoT), and the wide range of available operating systems have greatly increased our digital needs. They have also opened the door to a similarly wide range of threats, including malware and virus attacks, particularly targeting mobile devices.

It is also true that in the shadow of COVID-19, more users than ever before are exposed to security threats such as phishing. That’s why it is so important to be ever more vigilant and increase awareness of the security measures required to protect digital infrastructures across homes, companies, and organizations. During the COVID-19 pandemic, security holes are being exploited faster than ever, leading to greater uncertainty among users about the precautions to take.

Advice for detecting incidents

  • Unusual traffic levels. Connections and servers normally have a relatively regular volume of traffic. If you notice a sudden increase in the amount of data consumed, you should check the reason for this, as it could be a sign of an intruder.
  • Unrecognized access to your accounts. Any unusual activity on your accounts, sessions, or platforms should be cause to check it out.
  • Excessive power usage and suspicious files. An unexpected increase in memory usage or disk space could be a telltale sign of malicious activity, such as bitcoin mining or other similar actions.

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